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Elizabeth ErkenBrack Ph.D.

Author Bio

Dr. Elizabeth ErkenBrack is a Head of CX Solution Strategy for Qualtrics, bringing her Linguistic Anthropology and global practitioner background together help organizations understand and deliver exceptional experiences for their customers and employees.

Articles attributed to Elizabeth ErkenBrack Ph.D.

Balancing value to your customers, employees, and business

Value only exists with context. Your customers, employees, and business all value different things. Aligning your focus to what your stakeholders value leads to high-quality, effective decisions. X...

By Elizabeth ErkenBrack Ph.D., Topher Mitchell

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