Oracle + Qualtrics Partnership

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Oracle + Qualtrics

"The ecosystem of partners at Qualtrics magnify the value that our customers realize everyday through experience management (XM). "

Oracle CX Service delivers service through any channel at any time, while balancing automation with high-value customer engagement. Oracle CX Service (part of Oracle Cloud CX) offers solutions for B2C, B2B, and field service to help your business exceed customer expectations.

WHY ORACLE?

By leveraging XM Discover in combination with Oracle Cloud CX Service, users can connect to and analyze hundreds of customer feedback sources in one place and route insights into Oracle Cloud CX Service for closed loop customer management.

oracle.com/cx/service/

Industries

Healthcare & Life Sciences

Financial Services

Professional Services

Technology

Public Sector

Regions served

United States & Canada

Europe

Asia Pacific & Japan

Latin America & the Caribbean

"The ecosystem of partners at Qualtrics magnify the value that our customers realize everyday through experience management (XM). Strategic advisory and global service integration partners leverage Qualtrics technology to guide our customers through CX maturity, digital, and contact center transformation programs. Technology partners complement our platform to provide end-to-end holistic solutions at every touchpoint of the customer journey. Through our partner ecosystem, our joint customers are able to achieve key CX business outcomes by more quickly, more seamlessly, and more empathetically serving their customers."

Eric Din

Vice President, Global Alliances & Strategy, XM Discover