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Escalent + Qualtrics

“We partner with Qualtrics for cutting-edge technology to provide the world’s biggest brands with the insights and strategies they need.”

Escalent is a top human behavior and analytics firm specializing in industries facing disruption and business transformation. As catalysts of progress for more than 40 years, we tell stories that transform data and insight into a profound understanding of what drives human beings. And we help businesses turn those drivers into actions that build brands, enhance customer experiences and inspire product innovation.

WHY ESCALENT?

Escalent + Qualtrics = Smart CX, Brand, Product Development and much more.

We believe great tools combined with a custom solution tailored to your organizational structure, business strategy and previous experience result in successful, sustainable CX programs. CX has been the cornerstone of Escalent’s business for four decades. We know what works, what doesn’t and how to turn CX into business strategy.

Escalent’s proven approach to brand management helps you stay in front of your competitors. It systematically evaluates the strengths and weaknesses of your brand and layers in the market view to pinpoint opportunities that will improve consumer perception.

And when it comes to product development, we believe it’s better to be smart than lucky. For 40 years, Escalent has been quietly shaping the brands that are reshaping the world. We know the formula for creating great products and services, and the journey begins by placing market needs at the center of every phase. It is this market-centric focus that is key to our clients’ success.

For more than a decade, our alliance with Qualtrics has provided a strong framework for your success—our industry experts leverage Qualtrics’ Experience Management Platform to provide end-to-end consulting, from program design, implementation and hands-off project management to deep-dive reporting and advanced analytics.

Industries

Automotive

Healthcare & Life Sciences

Financial Services

Technology

Utilities & Energy

Regions served

United States & Canada

Europe

Asia Pacific & Japan

“Escalent is driven by its expertise in industries like auto, tech, energy and financial services. We partner with Qualtrics for cutting-edge technology to provide the world’s biggest brands with the insights and strategies they need to thrive through disruption and grow.”

Melissa Sauter

CEO